|BlackBerry BBM Goes Cross-Platform
As the beleaguered company teeters, it tries something new. Starting this summer, the BlackBerry messaging platform, BBM, will become available for Apple's iOS and Google's Android devices.
|Salesforce Rolls Out B2C Communities
With Salesforce Communities, which allows companies to create social communities with business data and processes embedded at the core, Salesforce sees an end to the era of legacy portal software.
|HP Takes Contact Centers Virtual
HP Enterprise Services is incorporating Avaya's technology to help organizations break free from legacy contact centers and deploy cost-effective multichannel customer experience capabilities.
|Viber App Could Challenge Skype
Get ready, Skype. The maker of mobile messaging app Viber has just released desktop apps for making free calls, including video, from Windows and OS X computers, providing direct competition to Skype.