CRM giant Salesforce is aiming to make it easier for companies to deploy new customer-facing Web sites, thanks to a new framework for its Lightning platform, dubbed Salesforce Lightning Bolt.
A new speech analytics tool from Verint can help CSRs get real-time guidance to better manage calls. The software-based system can alert customer service reps to caller insights as they happen.
New offerings for multichannel commmunication and marketing-focused email management from Zoho help firms build better relationships with customers who communicate in many ways.
Customer relationship management giant Salesforce has unveiled a new offering designed to help financial services businesses verify regulatory compliance: Shield for Financial Services Cloud.
ENTERPRISE SECURITY TODAY
ABOUT OUR NETWORK
TERMS OF SERVICE
SPONSORED CONTENT SERVICES