Audio equipment maker Plantronics just launched four new unified communications devices focusing on audio quality and noise management -- ideal for call centers and sales reps on the go.
What if your customer service reps could send and receive text messages from your existing toll-free and landline phone numbers? It could set the stage for better customer service and stronger sales.
The telecom giant is working hard to make business collaboration easier. AT&T's new UC Federation enables real-time, cross-network communication for suppliers, partners and customers.
A few months ago Twitter promised some new features. The microblogging service made good on that promise Tuesday with an all-new group messaging and mobile experience.
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