Less than a month after buying a startup developing a new computer chip for deep learning, Intel is adding another AI company to its portfolio to boost its RealSense tech for "computer vision."
Customer relationship management giant Salesforce will soon unveil Einstein, a new artificial intelligence product for CRM that will become a "nerve system" for everything the company does.
A new speech analytics tool from Verint can help CSRs get real-time guidance to better manage calls. The software-based system can alert customer service reps to caller insights as they happen.
While Salesforce isn't shouting from the rooftops about its decision to acquire the "living document" platform provider Quip, it clearly sees big potential in integrating Quip's offerings into its own.
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