A new integration between OpenMethods and Next Caller's Advanced Caller ID database enables contact centers on Oracle Service Cloud to utilize real-time data to personalize customer interactions.
Jaushin Lee, founder and CEO of multicloud infrastructure security leader Zentera Sytems, was named Entre-preneur of the Year by the Silicon Valley Chapter of the Chinese Institute of Engineers.
Advanced database UBA (user behavior analytics) is now available across DB Networks' entire suite of database security products. UBA is a cyber security process that detects threats and fraud.
Enterprise telecom giant CHT Global is launching CHT Global Software-Defined Wide Area Network, partnering with VeloCloud to help businesses save money and transform the customer experience.
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