First, it was photos then video text. Now, add money to the list of things people can send to each other via the Snapchat app, thanks to a partnership between Snapchat and payment service Square.
Customer Magazine has awarded the WalkMe Guidance and Engagement Platform the Contact Center Technology Award, honoring firms that have embraced tech as a key tool for customer service.
Installing SSL/TLS certificates for Web site security has generally been difficult, time-consuming and sometimes costly. A new consortium aims to make it free and easy starting next summer.
Starting next year, enterprise organizations will be able to secure their mobile communications with a new offering from unlikely partners: BlackBerry Limited and Samsung.
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