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Tools for Broadband Providers
On the broadband side of the market, the ClearAccess 2.4 platform is designed to enable service providers to automatically activate subscribers and their remote consumer premise equipment as well as generate new incremental revenue streams. Moreover, the technology provides service providers with greater visibility into "unmanaged" devices at the IP level, Cisco said.
ClearAccess 2.4, which combines a TR-069 management system with a flexible applications engine, includes cloud-based home network management tools and services for enhancing the broadband customer experience. The new platform also will give service providers the means for offering and delivering new consumer apps.
With ClearAccess 2.4, the ultimate goal is to help service providers reduce their support costs as customer churn rates. For example, the company's platform delivers the requisite tools for helping consumers cope with various home networking issues related to firewalls and Wi-Fi as well as other basic broadband connectivity problems involving devices in the home.
Cisco's acquisition of ClearAccess is expected to close in the company's fourth business quarter, at which time the ClearAccess software development team will be integrated into Cisco's network management technology group. By contrast, the hardware side of ClearAccess' business will become an independent company to be known as SmartRG Inc.